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Support    September 5, 2010
Installation Guide Minimize
From Installation to ROI in No Time
Hud Hud professional Services is commitment to mobilizing and sustaining your Hud Hud solution – a five stage process managed by Hud Hud project experts who are dedicated to ensuring a custom fit for your business.
Each stage has defined to set of outputs that ensures your solution is delivered on time, on spec and on budget – with customer support that’s second to none.
 
Stage 1: Solution Validation
Hud Hud realizes every client is different, each with a unique mix of technology needs and business drivers.
 
In consultation with you, the Hud Hud project team defines in detail the business and technical requirements of the solution you require to meet your business objectives.
 
Project governance and timelines, resource requirements, success factors and training needs are reviewed and validated, Key deliverable include a statement of work and a detailed solution project plan.
 
Stage 2: Build, Test and Prove
The Hud Hud project team works hand in hand with our engineers and technician to build and configure a Hud Hud solution to your specs.
 
The Hud Hud team also works with your business and technical teams to develop any custom design or reporting requirement. Each device is built, integrated and quality tested before it is installed.
 
Stage 3: Installation
Accurate installation of Hud Hud devices – by our technicians, clients or contractors – is essential to guarantee overall system performance, quality and reliability.
 
Hud Hud installation experts provide the deployment of hardware components on trucks, trailers and other mobile assets.
 
Asset-mounted hardware components are installed quickly, correctly, and discreetly to safeguard against failures and potential security risks.
 
Hud Hud installation training supports client or contracted personnel with proper, time-saving methods of installing system devices.
 
Confidential installation tutorials are personalized to ensure that hardware and software components are installed quickly and capably.
 
Stage 4: Training
Our business relationship does’nt end with the sale – it’s the training and support that allows our clients to realize maximum return on their investment.
 
Hud Hud project team provides you and your team best practices training for system administration, monitoring and use.
 
Training is tailored to address issues specific to your implementation and to optimize our system in the context of your existing fleet management and operating environment immediately. Custom training programs are also available.
 
Stage 5: Customer Care
Hud Hud customer care team provides a comprehensive range of complementary services to help your system remain fully operational at all times. We’ve invested in the latest tools and applications to enable us to support you better, faster, and more accurately.
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